Privacy policy
Privacy Policy
Last updated: July 2026
HERMX ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers, business partners, and website visitors.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.
1. Information We Collect
When you interact with HERMX, we may collect the following information:
Business Contact Information
Including:
- Name
- Company name
- Business email address
- Phone number
- WhatsApp contact information
- Company address
- Job title or business role
Website Usage Information
We may collect technical information including:
- IP address
- Browser type
- Device information
- Website activity
- Pages visited
- Cookies and similar technologies
Inquiry Information
When you submit an inquiry or contact us, we may collect information related to:
- Product requirements
- Project details
- Business cooperation requests
- Technical requirements
- Communication history
2. How We Use Your Information
We use collected information to:
- Respond to business inquiries
- Provide product and solution information
- Communicate with customers and partners
- Understand customer requirements
- Improve our website and services
- Develop business cooperation opportunities
- Maintain security and prevent misuse
We do not sell, rent, or trade your personal information to third parties.
3. Business Communication
HERMX is a global B2B technology and supply chain company.
We may communicate with you through:
- Phone
- Website inquiry forms
Your information is used only for legitimate business communication and customer service purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website performance.
Cookies may help us understand:
- Website traffic
- Visitor preferences
- Website performance
You may disable cookies through your browser settings. However, some website functions may not work properly.
5. Third-Party Services
We may use trusted third-party services including:
- Shopify
- Website analytics providers
- Communication service providers
These providers may process information according to their own privacy policies.
6. Data Protection
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no internet transmission method is completely secure.
7. International Data Transfers
As a global company, your information may be processed or stored in countries where HERMX or our service providers operate.
By using our website, you acknowledge that your information may be transferred internationally.
8. Your Rights
Depending on applicable laws, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw communication preferences
You may contact us to exercise these rights.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
HERMX
WhatsApp:
+86 19948369212
Address:
Shenzhen, Guangdong, China